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iPhone 6/6s Plus Frozen Screen Feedback

My iPhone 6s Plus Keeps Freezing

My iPhone 6s Plus keeps randomly freezing, the screen will become dim... and the phone will not respond to button touch (Accidentally Deleted iMessage Conversation). Only way to fix it is to hard reset it. This used to only happen once every few months, however it's now happening about once a week. Could anyone help me address the cause of this?

TC_GoldRush from Apple Community

iPhone 6/6s Plus Frozen Screen Diagnosis

The iPhone 6S and iPhone 6S Plus were announced on September 9, 2015. The iPhone 6S has a similar design to the iPhone 6 but includes updated hardware (iPhone Contacts Missing or Contacts Disappeared After Update). Rarely, some owners of iPhone 6/6s Plus have run into screen freezing randomly, iPhone 6/6s Plus becoming entirely unresponsive to any engagement or similar iPhone 6 problems. If you have similar iPhone 6/iPhone 6s Plus screen frozen issue, don't worry, you can fix the problem quickly with our specific tutorial.

How To Fix iPhone 6/6s Plus Frozen Screen Issue
How To Fix iPhone 6/6s Plus Frozen Screen Issue

Checklist Of iPhone 6/6s Plus Frozen Screen Issues

iPhone 6/6s Plus Frozen Screen Symptom


  • Totally frozen screen
  • iPhone 6/6s Plus stuck during start up
  • Black screen after charging
  • iPhone 6/6s Plus screen unresponsive with finger touch
  • Stuck on the Apple logo
  • iPhone 6/6s Plus won't turn on

iPhone 6/6s Plus Frozen Screen Causes


  • Frozen apps
  • Outdated iOS version
  • Sluggish internet connection
  • iPhone 6/6s Plus software malfunctions
  • iPhone 6/6s Plus screen hardware damage or glitch
  • iPhone 6/6s Plus battery runs out

How To Fix iPhone 6/6s Plus Frozen Screen

Most iPhone 6/6s Plus Frozen Screen issues are caused by iOS software glitches or certain unstable apps. With thousands of tests, we noticed by removing certain unstable third-party app or reset/restore a malfunction iOS software can have good chance to fix your iPhone 6/6s Plus frozen screen issue (How To Recover Deleted Call Log from iPhone). You can follow our step-by-step tutorial to find out how to fix iPhone 6/6s Plus frozen screen issue without sending it to Apple Store.

Part 1: Comfirm Your iPhone Model


Part 2: Specify iPhone 6/6s Plus Frozen Screen Scenario


Part 3: How To Fix iPhone 6/6s Plus Frozen Screen (DIY)

The iPhone reset/restore is a method that can put your device software system return to factory settings. Even if you have this annoying iPhone 6/6s Plus screen frozen or other similar iPhone software problems, you can get it fixed with some basic tunings like restart iPhone 6/6s Plus, reset iPhone 6/6s Plus, or restore iPhone 6/6s Plus. Before taking any action, make sure you have full understanding on each of them. Read on to check out how to fix iPhone 6/6s Plus Frozen Screen issue with our specific tutorial.

  1. 1
    Step 1 - Delete Freezing Apps On iPhone 6/6s Plus

    On your iPhone 6/6s Plus, touch and hold any malfunctioning app on the Home screen, then tap Edit Home Screen > Tap Delete icon to remove this app from your iPhone 6/6s Plus > Redownload the current version from App Store, of which the app developer may have brought a fix.

    How To Fix iPhone 6/6s Plus Frozen Screen Issue - Delete App on iPhone 6/6s Plus
    Step 1 - Delete Freezing Apps On iPhone 6/6s Plus
  2. 2
    Step 2 - Charge iPhone 6/6s Plus

    Plug an Apple certificated charging cable into a USB power adapter or a computer to charge your iPhone 6/6s Plus.

    How To Fix iPhone 6/6s Plus Frozen Screen Issue - Charge iPhone 6/6s Plus
    Step 2 - Charge iPhone 6/6s Plus
  3. 3
    Step 3 - Force Restart iPhone 6/6s Plus

    To force restart an iPhone 6/6s Plus, Press and quickly release the Volume Up button > Press and quickly release the Volume Down button > Press and hold the Side button (aka power) until you see the Apple logo.

    How To Fix iPhone 6/6s Plus Frozen Screen Issue - Force Restart iPhone 6/6s Plus
    Step 3 - Force Restart iPhone 6/6s Plus
  4. 4
    Step 4 - Soft/Hard Reset iPhone 6/6s Plus

    On your iPhone 6/6s Plus, open Settings app > General > Reset > Select Reset All Settings (keep iOS content) or Erase All Content and Settings:

    How To Fix iPhone 6/6s Plus Frozen Screen Issue - Reset iPhone 6/6s Plus
    Step 4 - Reset iPhone 6/6s Plus
  5. 5
    Step 5 - Restore iPhone 6/6s Plus

    You can use iCloud or iTunes to restore your iPhone 6/6s Plus from a backup. To do so:

    How To Fix iPhone 6/6s Plus Frozen Screen Issue - Restore iPhone 6/6s Plus
    Step 5 - Restore iPhone 6/6s Plus

Part 4: How To Fix iPhone 6/6s Plus Frozen Screen (Pro)

Fix My iPhone offers quick and instant solution to fix your iOS 13 software issues without losing a single byte of your data, no matter your iPhone 6/6s Plus screen frozen, white Apple logo, black screen, looping on start, iTunes restore errors, etc. Follow steps below to learn how to solve iPhone 6/6s Plus Frozen Screen issue.

How-To Steps To Fix iPhone 6/6s Plus Frozen Screen Issue:
  1. 1
    Step 1:

    To start fixing iPhone 6/6s Plus Frozen Screen issue, open Fix My iPhone > Connect your iPhone 6/6s Plus device (or an iPad, iPod touch and other iOS devices) to a Windows or Mac computer.

    How To Fix iPhone 6/6s Plus Frozen Screen Step 1
    How To Fix iPhone 6/6s Plus Frozen Screen Step 1
  2. 2
    Step 2:

    Click 'Continue' to start the iOS system recovery procedure (an alternative mean to restore iOS device without iTunes).

    How To Fix iPhone 6/6s Plus Frozen Screen Step 2
    How To Fix iPhone 6/6s Plus Frozen Screen Step 2
  3. 3
    Step 3:

    Choose Instant iOS Fix option to start restoring your iPhone 6/6s Plus. By doing so, you can keep your iOS data intact.

    How To Fix iPhone 6/6s Plus Frozen Screen Step 3
    How To Fix iPhone 6/6s Plus Frozen Screen Step 3
  4. 4
    Step 4:

    Check if the iOS firmware information is pairing with your iPhone 6/6s Plus. If everything is OK, click Download to update/restore an iPhone 6/6s Plus.

    How To Fix iPhone 6/6s Plus Frozen Screen Step 4
    How To Fix iPhone 6/6s Plus Frozen Screen Step 4
  5. 5
    Step 5:

    Fix My iPhone will begin to downloaded iOS firmware, check the validation and start to master resetting your iPhone. Once it finished, you can choose to restore your iPhone 6/6s Plus device from an iTunes backup or click Skip to ignore this.

    How To Fix iPhone 6/6s Plus Frozen Screen Step 5
    How To Fix iPhone 6/6s Plus Frozen Screen Step 5

The Bottom Line

Now can you fix your iPhone 6/6s Plus screen frozen issue with our suggestions above? If you have iPhone 6/6s Plus Frozen Screen or similar iPhone software problems, feel free to download our Fix My iPhone so as to get your iPhone back to normal.


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