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iPhone Blank Screen Issue Feedback

Why My iPhone Screen Blank?

This morning I was reading my Facebook feed when suddenly my iPhone just turned blank (screen is off). I've tried to hard-reset the phone with the volume up + volume down + power button hold combination - to no avail. I never get to the Apple logo.

DottorDrea from Apple Community

iPhone Blank Screen Diagnosis

iPhone screen gets blank randomly or all at a sudden is one of common iPhone problems. Similar iPhone screen glitches are like iPhone black screen and won't turn on, iPhone gets stuck on black screen, iPhone black screen with spinning wheel, etc. An iPhone black screen issue can be caused by both hardware damage/defeat or iOS software glitches.

How To Fix iPhone Blank Screen Issue
How To Fix iPhone Blank Screen Issue

For a hardware problem with your iPhone, so there usually isn't a quick fix. However, you can use this page to check your service and support coverage on your problematic iPhone, so as to seek an official iPhone screen repair service (iMessage and FaceTime Waiting for Activation). While in this iPhone black screen tutorial article, we mainly focus on iOS software problems and lead you to fix this annoying iPhone black screen issue with best DIY methods.

iPhone Screen Repair

How To Book iPhone Screen Repair Service: For an iPhone Black Screen issue caused by Apple hardware defeat, you can make an appointment to bring your iPhone into an Apple Authorized Service Provider or the Genius Bar, who will deliver high-quality service to fix your iPhone Black Screen issue.


Checklist Of iPhone Blank Screen Issues

iPhone Blank Screen Symptom


  • Totally Blank screen
  • iPhone stuck on black screen of death
  • iPhone refuses to power on
  • iPhone black screen with spinning wheel
  • Stuck on the Apple logo
  • iPhone temporarily black screen while using certain apps

iPhone Blank Screen Causes


  • Hard fall or liquid exposure
  • Outdated iOS version
  • Certain apps not working correctly
  • iPhone software malfunctions
  • iPhone screen hardware issue
  • iPhone battery runs out

How To Fix iPhone Blank Screen Issue

Most of the time, when an iPhone gets stuck on a black screen, it’s just a firmware crash brought about by some apps and other minor iOS firmware issues. Problems like this can be fixed without having to take that trip to the Apple Store. So, the next time you see your iPhone screen black, try doing some basic troubleshooting procedure first before bring it to the shop. We collected a bunch of customer feedbacks and Apple-certified technician solutions to help you walk through this iPhone black screen issue quickly.

Part 1: Choose Your iPhone Model


Part 2: Specify iPhone Blank Screen Scenario


Part 3: How To Fix iPhone Blank Screen Issue (DIY)

We have solved hundreds of iPhone black scree, iPhone won't turn on, iPhone freezing after update or similar issues. While in most cases, it can get done by changing iPhone settings or iOS software reset. Of course, it's always possible that there is a serious problem with your iPhone screen or other hardware components (How To Find Recently Deleted App on iPhone 6), so if one troubleshooting step below doesn't work, move forward to the next step to have a try.

  1. 1
    Step 1 - Quit/Delete Certain Apps

    Video streaming, social game and other genres of app are likely to cause the iPhone black screen issue. Most frequently reported apps are YouTube, Tiktok, Facebook, etc. To troubleshot iPhone black screen issue caused by these unstable apps, you can delete the app from your iPhone and redownload the latest version from App store.

    How To Fix iPhone Blank Screen Issue - Quit App
    Step 1 - Quit/Delete Unstable Apps
  2. 2
    Step 2 - Charge iPhone

    An iPhone can also get unresponsive or screen completely gets black due to the low battery. It's possible that charging your phone for a short time can revive your iPhone from blank screen status.

    How To Fix iPhone Blank Screen Issue - Charge iPhone
    Step 2 - Charge iPhone
  3. 3
    Step 3 - Force Restart An iPhone

    If your iPhone screen is Blank or the buttons aren't responding, you might need to force restart your iPhone which will put your iPhone into system software refresh but won't erase the content on this device.

    How To Fix iPhone Blank Screen Issue - Force Restart iPhone
    Step 3 - Force Restart iPhone
  4. 4
    Step 4 - Soft/Hard Reset iPhone

    By resetting an iPhone, you can return settings to their defaults without erasing your content, so as to troubleshoot iPhone Blank screen issue.

    How To Fix iPhone Blank Screen Issue - Reset iPhone
    Step 4 - Reset iPhone
  5. 5
    Step 5 - Restore iPhone

    The final solution is to restore an iPhone and erase any information on your iPhone and have an option to restore content from an iTunes/iCloud backup. iPhone restore can be used to fix an iPhone Blank screen or other unknown iPhone problems.

    How To Fix iPhone Blank Screen Issue - Restore iPhone
    Step 5 - Restore iPhone

Part 4: How To Fix iPhone Blank Screen Issue (Pro)

Fix My iPhone is the best iOS system recovery software that offers quick and instant solution to fix your iPhone Blank screen issue without losing any of your iOS data or content. We work with qualified iPhone repair technicians to improve our professional iPhone software-level repair service, which may save your time and efforts.

How-To Steps To Fix iPhone Blank Screen Issue:
  1. 1
    Step 1:

    Launch Fix My iPhone on your computer > Connect your iPhone that stucks at iPhone black screen issue.

    How To Fix iPhone Blank Screen Step 1
    How To Fix iPhone Blank Screen Step 1
  2. 2
    Step 2:

    Follow a clear and brief startup manual to Unlock your iPhone > Confirm to Trust This Computer > Then Click Continue to start fixing iPhone Black Screen issue.

    How To Fix iPhone Blank Screen Step 2
    How To Fix iPhone Blank Screen Step 2
  3. 3
    Step 3:

    Choose Instant iOS Fix option to completely reset your iPhone firmware and install the most recent iOS version on your device. In doing so, you can renew your iPhone software system but keep your iOS data intact.

    How To Fix iPhone Blank Screen Step 3
    How To Fix iPhone Blank Screen Step 3
  4. 4
    Step 4:

    Check if the iOS firmware matches with your target device. If everything is OK, click Download to update/restore this iPhone.

    How To Fix iPhone Blank Screen Step 4
    How To Fix iPhone Blank Screen Step 4
  5. 5
    Step 5:

    Fix My iPhone will begin to downloaded iOS firmware, check the validation and start to master resetting your iPhone. Once finished, you can choose to restore your device from an iTunes backup or click Skip to ignore this.

    How To Fix iPhone Blank Screen Step 5
    How To Fix iPhone Blank Screen Step 5

The Bottom Line

If your iPhone issue is covered by the Apple warranty, an AppleCare plan, or consumer law, we encourage you to submit your iPhone to Apple support for an official fix. At last, if our suggested solutions above cannot solve your iPhone Blank screen issue, feel free to recommand another fix to us.


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Fix My iPhone

Requirements: OS X 10.8+ , 13.1Mb free space
Version 1.5.0 (15 May, 2020) | Support iOS 13/12/11 | Category: iPhone Problems

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