Your iPhone has a wide variety of accessories made by Apple or third-party vendors, like the iPhone EarPods, iPhone cases, iPhone charging docks, iPhone lightning cables, etc. You can find cases, chargers, adapters and other accessories for the latest iPhone models on Amazon, BestBuy or whatever ecommerce sites you use.

One of our customers reported that: Today when I connect my iPhone 7 to the charging cable, it vibrates and gives me an popup says "The accessory may not be supported." I've tried with another iPhone charging cable, changed my USB Power Adapter, tried with several power source, but the result is the same. How can I avoid seeing this "The accessory may not be supported" message on my iPhone? Any help would be appreciated.

If you've run into the same "The accessory may not be supported" issue on your iPhone 7/iPhone 6/iPhone 6s, don't worry, you can follow this tutorial to find complete troubleshooting tips (Learn Why My iPhone 6s Battery Draining Fast).


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Why This Accessory May Not Be Supported Appears On My iPhone

There are several reasons you might see this "This Accessory May Not Be Supported" alert or similar error message on your iPhone 6 / iPhone 6s / iPhone 7, or your iPad, or iPod touch. Simply put, for most of the time, this "This accessory may not be supported." error message comes up while you plug your iPhone into a power source to charge it.

The most likely reason is that the iPhone accessory you're using is not MFi-certified. In other word, it wasn't made following with Apple's design standards. Here are common scenarios that you may see "This Accessory May Not Be Supported" alerts on your iPhone:

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  • Your iPhone accessory is defective, damaged, or not Apple-certified.
  • This iPhone accessory isn't supported by your device.
  • Your iOS device (iPhone/iPad/iPod touch) has a dirty or damaged connector.

How To Fix This Accessory May Not Be Supported Problem On iPhone

The real reason behind the 'This Accessory May Not Be Supported' issue on your iPhone hardly gets uncovered without specific tests. What is worse, you cannot find sufficient explanations and solutions on Apple website.

It seems Apple wants you to buy their original cables, dock, charger and other native iPhone accessories. An official replacement Apple iPhone lightning cable costs $19.99, while a non Apple cable costs under $5. So give a try with the following tips to fix your 'This Accessory May Not Be Supported' issue without spending more money.

  • Make sure your accessory is iPhone compatible - If this is the first time that you tried to use this iPhone accessory, make sure that it works fine with your iPhone. Choose an iPhone accessory with MFi certificate would be recommended. Some accessories only work with certain models of iPhone, iPad, or iPod touch. If you aren't sure, contact the manufacturer.
  • Check your iPhone accessory connections - Disconnect and reconnect your iPhone accessory to see if this 'This Accessory May Not Be Supported' alert continues appearing. If this error messages persists, check if your iPhone connectors on the accessory and your device is damaged.
  • Update to the latest version of iOS - Some iPhone accessories might require the latest version of iOS and the newer iOS version may usually address kinds of incompatible iPhone accessories issues.
  • Clean your iPhone Lightning Port - If your iPhone accessory is in decent shape, take a look inside the Lightning port on your iPhone. Any dirt, or debris could prevent your iPhone from making a clean connection to your accessory.
  • Examine Your iPhone's Charger - If your iPhone says "This accessory may not be supported." when you try to charge it, there could also be an issue with your iPhone's charger, not the Lightning cable. Find another iPhone charger is possible to see if this "This accessory may not be supported." error still appears.

The Bottom Line

Have you got this "This accessory may not be supported." issue fixed with our suggestions above? Next time if you still get this "This accessory may not be supported." alert pops up, give a try with solutions mentioned in this article.



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