[iOS 13.3] How To Connect To iTunes When iPhone Is Disabled

Author Spencer Mcfadden By Spencer Mcfadden, on February 23, 2020, in iPhone Problems

Summary: [Connect Disabled iPhone To iTunes] Have a disabled iPhone 6/7/8/X/Xr and want to restore it but get an error - iPhone is disabled. Connect to iTunes? Read this article to find out how to connect to iTunes when an iPhone is disabled.
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If you or someone else enter wrong passcode on your iPhone too many times, it will put your iPhone into a disabled statues and probably you'll have an error saying 'iPhone is disabled. Try again in 1 minute' or, worse, the message: 'iPhone is disabled. Connect to iTunes'. In this article, we'll show you how to connect to iTunes (to perform update/restore) when an iPhone is disabled.

How To Connect To iTunes When iPhone Is Disabled
How To Connect To iTunes When iPhone Is Disabled

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Part 1: Why An iPhone Can Get Disabled

The iPhone passcode is made for protecting you from device hacking attempts and Apple made it in hard way. Imagine the 6-dig passcode only has 1,000,000 combinations, which can be easily broke up by machines in few minutes. To keep your iPhone safe from this approach, Apple put restrict limit on your passcode attempts and once you or someone goes beyond that limit, iPhone will show you 'iPhone is disabled. Try again in XX minute'. Here's complete list on when and how will your iPhone get disabled.

How And Why An iPhone Can Get Disabled:

  • 6 Incorrect Guesses: iPhone is disabled. Try again in 1 minute
  • 7 Incorrect Guesses: iPhone is disabled. Try again in 5 minutes
  • 8 Incorrect Guesses: iPhone is disabled. Try again in 15 minute
  • 9 Incorrect Guesses: iPhone is disabled. Try again in 60 minute
  • 10 Incorrect Guesses: iPhone is disabled. Connect to iTunes

Part 2: How To Connect To iTunes When An iPhone Is Disabled

Usually you only need to wait for couple minutes and enter the correct passcode to put your disabled iPhone back to the right track. While if just unfortunately your iPhone has been tried with 10 incorrect attempts, then it will go to a severe stage - iPhone is disabled. Connect to iTunes. Follow steps below to learn how to connect to iTunes when an iPhone is disabled ( How To Transfer Music from iPhone to Computer for Free).

How-To Steps To Connect An Disabled iPhone To iTunes:
  1. 1
    Step 1:

    Put iPhone Into Recovery Mode: Simply connect a disabled iPhone to iTunes won't work unless you enter this iPhone to Recovery Mode. To do so:

    iPhone 8, iPhone 8 Plus, iPhone X, iPhone Xs/Xr, iPhone 11/11 Pro: Press and hold the Side button and one of the volume buttons on your iPhone until the Power Off slider appears > Drag the "Power Off" slider to turn off your iPhone > Connect your iPhone to your computer while holding the Side button > Keep holding the Side button until you see the recovery mode screen.

    How To Connect To iTunes When An iPhone 8/X/XR Is Disabled
    How To Connect To iTunes When An iPhone 8/X/XR Is Disabled

    iPhone 7, iPhone 7 Plus, and iPod touch 7th: Press and hold the Side (or Top) button until the Power Off slider appears > Drag the slider to turn off your device > Connect your iPhone to your computer while holding the Volume down button > Keep holding the Volume down button until you see the recovery mode screen.

    How To Connect To iTunes When An iPhone 7/7 Plus Disabled
    How To Connect To iTunes When An iPhone 7/7 Plus Is Disabled

    iPhone 6s and Earlier Models: Press and hold the Side (or Top) button until the Power Off slider appears > Drag the slider to turn off your device > Connect your device to your computer while holding the Home button > Keep holding the Home button until you see the recovery mode screen.

    How To Connect To iTunes When An iPhone 6/6s Disabled
    How To Connect To iTunes When An iPhone 6/6s Is Disabled
  2. 2
    Step 2:

    Connect Disabled iPhone To iTunes and Restore: Open iTunes (Windows PC, macOS Mojave and earlier versions) or Finder (macOS Catalina) > When you see the option to Restore or Update, choose Restore > Finder or iTunes will download software for your disabled iPhone.

    How To Connect To iTunes When An iPhone Is Disabled
    Connect To iTunes When An iPhone 6/6s Is Disabled - Step 2

Fix My iPhone To Connect Disabled iPhone To iTunes

The Bottom Line

Usually it will take about 5-10 minutes to connect a disabled iPhone 6/7/8/Xr/X to iTunes but if not, your iPhone will automatically quit the Recovery Mode and you need to repeat steps 2-4. Once your iPhone finished restore, you can set up and use your iPhone as normal.


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