[Fix] iTunes Cannot Connect To This iPhone. Could Not Send a Message To The Device.
By
Spencer Mcfadden, on January 8, 2021, in
iTunes Error Fixes | SOLVED
Summary: Get An Error Saying 'iTunes Cannot Connect To This iPhone. Could Not Send a Message To The Device.'? Follow this article to learn how to fix this 'iTunes Cannot Connect To This iPhone. Could Not Send a Message To The Device.' issue. Get Fix My iPhone Free >
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Why I Keep Getting an Error "iTunes Cannot Connect To This iPhone. Could Not Send a Message To The Device."? I have an iPhone XR, I know it's pretty old. My iTunes on my 2012 Macbook Pro will not detect my iPhone. I have updated the software on my phone and Mac laptop to the latest versions and still it will not register. When I connect my iPhone its will say 'Trust This Computer' and when I select 'Trust' but then the iPhoto will appear and say "Unlock iPhone" when it is unlocked and iTunes will have a pop up message saying "iTunes Cannot Connect To This iPhone. Could Not Send a Message To The Device." I have tried resetting network settings and I use a proper Apple usb cable, nothing seems to work.
The modern iPhone is no longer required to get stick with Apple iTunes on a computer. But in certain circumstances, you may still need to connect your iPhone to iTunes for doing some basic device syncing, backing up, updating or performing backup restoration. If you connect your device to your computer with a USB cable and your computer doesn't recognize your iPhone, iPad, or iPod, then you may see an error message saying "iTunes Cannot Connect To This iPhone. Could Not Send a Message To The Device." This iTunes Troubleshooting article will show you the best fixes.
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Part 1: Quick Fixes On iTunes Could Not Connect To This iPhone
In the past few years, we have received hundreds of frequently met iTunes errors and today we will show you our solutions on the "iTunes Cannot Connect To This iPhone. Could Not Send a Message To The Device." issue (How To Fix iTunes Error 54). We have collected most valuable feedbacks from our community and found that in most cases, this 'Your Computer or iTunes Doesn't Recognize Your iPhone, iPad, or iPod' issue could be solved by following troubleshooting tips below.
- iPhone cannot connect to iTunes because the value is missing
- iPhone cannot connect to iTunes on mac
- iPhone cannot connect to iTunes because it is lock
- iPhone cannot connect to iTunes do not have permission
- iTunes Could Not Connect To This iPhone. Could Not Save The Pairing Record.
- iPhone cannot connect to iTunes 0xe800000a
- iPhone cannot connect to iTunes unknown error
- iPhone cannot connect to iTunes invalid response
- iTunes Cannot Connect To This iPhone. Could Not Send a Message To The Device.
- iTunes Cannot Connect This iPhone/iPod Error 0xE8000065
- iPhone cannot connect to iTunes error 0xe8000015
Best Fixes On iTunes Cannot Connect To This iPhone. Could Not Send a Message To The Device:
- Fix 1 - Check the iPhone USB Cable and Ports: Have a quick check on your USB cable to identify if it's a counterfeit or uncertified Lightning connector accessory. We recommends using only accessories that Apple has certified and that come with the MFi badge. Otherwise, it's likely to have iTunes fail to recognize your iPhone and throw about the "iTunes Cannot Connect To This iPhone. Could Not Send a Message To The Device." error.
- Fix 2 - Confirm To Trust This Computer On Your iPhone When Connecting To iTunes: Make sure that your iPhone screen is unlocked with your Face ID/Touch ID/Passcode and keep it on the Home screen. When you connect your iPhone, iPad, or iPod touch to iTunes on a computer for the first time, an alert asks whether you want to Trust This Computer. Click Trust to confirm.
- Fix 3 - Restart Your iPhone: By restarting an iPhone, you can fix a variety of iPhone software glitches and also known iTunes errors like "iTunes Cannot Connect To This iPhone. Could Not Send a Message To The Device."
- Fix 4 - Update iTunes and Your iPhone: Check that you have the latest software on your iPhone as well as your Mac or Windows PC computer. If you're using iTunes, make sure you have the latest version.
- Fix 5 - Update Apple USB Driver (On Mac): On your Mac, hold down the Option key, click the Apple menu, and choose System Information or System Report > From the list on the left, select USB > Install the latest update if available.
- Fix 6 - Update Apple USB Driver (On Windows PC): Follow these steps to reinstall the Apple Mobile Device USB driver on your Windows PC - Disconnect your device from your computer > Keep your iPhone unlock and close iTunes > Click and hold (or right-click) the Start button, then choose Device Manager > Portable Devices > Find your connected device (such as Apple iPhone), then right-click on the device name and choose Update driver > Select "Search automatically for updated driver software."
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The Bottom Line
Now can you fix this "iTunes Cannot Connect To This iPhone. Could Not Send a Message To The Device." issue with our suggestions above? If you still have further iTunes software issues or bugs, feel free to contact us and we are happy to help. In addition, we will keep updating our iOS 14 Porblems list so that to cover all upcoming software/hardware glitches on your Apple devices.
